Fleet operators’ main responsibilities include forecasting expenditure, controlling costs, maximising value for money and ensuring that they receive the highest standards of service from their suppliers. On that last point, fleet operators need to be aware of how their suppliers operate. Are the fleet operator’s service providers servicing the vehicle fleet to OEM standards and at the correct intervals? Are they carrying out the work in the time stipulated by the OEMs? Do they carry out unscheduled repairs in a reasonable time and at a fair cost? For fleet operators wishing to have full control of their business and budgets, it is essential to know the answers to these and other questions.
Fixed-cost estimates are designed to simplify service pricing. Using HaynesPro Cost Estimates, the customer can calculate the costs of any given service. Their own customers will then know in advance exactly what is included in the service, and the likely parts required. HaynesPro Cost Estimate retrieves service and repair data from the company’s maintenance and repair times module, automatically adjusting it for any overlap. To generate a quick cost estimate, the customer simply adds labour rates and parts prices, which can be retrieved via web services. The comprehensive repair estimates which HaynesPro Cost Estimate generates are in line with the menu pricing convention which manufacturers use. This allows global cost estimates to be calculated on the basis of fixed values. Vehicle leasing and rental companies have widely adopted this convention.
HaynesPro offers monthly data updates for Maintenance and Adjustments. In addition, the company provides regular updates for other data categories. Updates are based on recently added European type approval data and on total European car sales. In short, HaynesPro puts fleet operators in the driving seat, enabling them to monitor supplier standards and performance, in the secure knowledge that they are basing their decisions on OEM data.